Forum Message

Topic: Re:Re:Re:Ealing Council Web Site Goes Kaput
Posted by: Niall Connolly
Date/Time: 04/09/09 16:24:00

I agee with the first culprit...Serco and the Ealing officers who manage this contract.

The second statement is just plain wrong as stated earlier. A bad workman blames the tools. MS software is reliable, if it is configured correctly. Just because it comes with a simple GUI for setup and any tom dick or harry can install it, does not make them an expert. Properly installed - its OK.

A USB stick can easily be prevented from being used by setting appropriate system policies. Very easy to do with current Microsoft software if you know what you are doing.

The cost for supporting an Open Source desktop / server environment in Ealing would easily outweigh the cost of this stupid outage.

I am suprised by the alleged cost of the outage - 1.1m in direct costs for fixing this appears completely excessive. I would ask if this was a cost paid to Serco to resolve a problem that they should have prevented in the first place.

A systematic review of the Disaster Recovery procedures should be conducted to verify that the backups are being completed correctly and that staff are familiar with the processes.



Entire Thread
TopicDate PostedPosted By
Ealing Council Web Site Goes Kaput18/05/09 08:24:00 Eric Alan Leach
   Re:Ealing Council Web Site Goes Kaput18/05/09 15:44:00 Libby Kemp
      Re:Re:Ealing Council Web Site Goes Kaput19/05/09 08:29:00 Andy Jones
         Re:Re:Re:Ealing Council Web Site Goes Kaput19/05/09 10:32:00 Libby Kemp
            Re:Re:Re:Re:Ealing Council Web Site Goes Kaput19/05/09 11:01:00 Diane Gill
               Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput19/05/09 11:14:00 Eric Alan Leach
                  Re:Ealing Council Web Site Goes Kaput19/05/09 14:18:00 Philippa Bond
                  Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput19/05/09 16:07:00 George Knox
                     Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput19/05/09 16:14:00 Sara Nathan
                        Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput19/05/09 17:27:00 George Knox
                           Re:Ealing Council Web Site Goes Kaput19/05/09 19:17:00 Philippa Bond
                              Re:Re:Ealing Council Web Site Goes Kaput19/05/09 21:38:00 Richard Jennings
                                 Re:Re:Re:Ealing Council Web Site Goes Kaput20/05/09 10:27:00 Eric Alan Leach
                                    Re:Re:Re:Re:Ealing Council Web Site Goes Kaput20/05/09 12:24:00 Arthur Breens
                                       Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput23/05/09 09:23:00 Eric Alan Leach
                                          Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput27/05/09 13:10:00 Chris Bell
   Re:Ealing Council Web Site Goes Kaput27/05/09 12:06:00 Chris Bell
      Re:Re:Ealing Council Web Site Goes Kaput29/05/09 06:22:00 Eric Alan Leach
         Re:Re:Re:Ealing Council Web Site Goes Kaput29/05/09 09:53:00 Chris Bell
            Re:Re:Re:Re:Ealing Council Web Site Goes Kaput30/05/09 13:11:00 Philippa Bond
               Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput30/05/09 13:15:00 Eric Alan Leach
                  Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput30/05/09 19:07:00 Chris Bell
                     Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput01/06/09 18:33:00 Andy Jones
                        Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput02/06/09 07:08:00 Eric Alan Leach
                        Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput02/06/09 07:46:00 Chris Bell
                           Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput03/06/09 17:39:00 Eric Alan Leach
                              Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput07/06/09 08:40:00 Eric Alan Leach
                                 Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput07/06/09 08:57:00 Chris Bell
                                    Re:Ealing Council Web Site Goes Kaput07/06/09 15:37:00 Philippa Bond
                                       Re:Re:Ealing Council Web Site Goes Kaput07/06/09 21:52:00 Chris Bell
                                    Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput09/06/09 16:58:00 Penny Crocker
                                       Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput09/06/09 17:41:00 Dawn Ryder
                                          Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput09/06/09 23:26:00 Chris Bell
                                             Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput10/06/09 09:53:00 Niall Connolly
                                                Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput10/06/09 10:51:00 Chris Bell
                                                   Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput10/06/09 12:02:00 Eric Alan Leach
                                                      Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput10/06/09 12:46:00 Niall Connolly
                                                         Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput10/06/09 13:34:00 Chris Bell
                                                            Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput10/06/09 14:27:00 Dawn Ryder
                                                            Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput10/06/09 14:50:00 Niall Connolly
                                                               Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput11/06/09 07:16:00 Eric Alan Leach
                                                               Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput10/06/09 15:22:00 Chris Bell
                                                                  Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput10/06/09 16:18:00 Niall Connolly
                                                                     Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput10/06/09 21:52:00 Chris Bell
                                                         Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput10/06/09 14:37:00 Eric Alan Leach
                                                            Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput10/06/09 15:59:00 Niall Connolly
                                                      Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput10/06/09 12:41:00 Chris Bell
   Re:Ealing Council Web Site Goes Kaput19/06/09 14:02:00 Libby Kemp
      Re:Re:Ealing Council Web Site Goes Kaput19/06/09 14:15:00 Niall Connolly
         Re:Re:Re:Ealing Council Web Site Goes Kaput19/06/09 16:48:00 Eric Alan Leach
            Re:Re:Re:Re:Ealing Council Web Site Goes Kaput28/06/09 11:27:00 Eric Alan Leach
               Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput28/06/09 17:14:00 Eric Alan Leach
                  Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput29/06/09 00:42:00 Eric Alan Leach
   Re:Ealing Council Web Site Goes Kaput04/09/09 13:58:00 Niall Connolly
      Re:Re:Ealing Council Web Site Goes Kaput04/09/09 16:05:00 Eric Alan Leach
         Re:Re:Re:Ealing Council Web Site Goes Kaput04/09/09 16:24:00 Niall Connolly
            Re:Re:Re:Re:Ealing Council Web Site Goes Kaput04/09/09 17:01:00 Chris Bell
               Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput04/09/09 17:29:00 Peter Chadburn
               Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput04/09/09 17:35:00 Niall Connolly
                  Re:Re:Re:Re:Re:Re:Ealing Council Web Site Goes Kaput04/09/09 22:44:00 Chris Bell
         Re:Re:Re:Ealing Council Web Site Goes Kaput04/09/09 16:33:00 Peter Chadburn
      Re:Re:Ealing Council Web Site Goes Kaput04/09/09 16:41:00 Chris Bell

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