| Topic: | Re:Re:Re:Re:Re:Re:Failure to Display Public Notice on Planning Application | |
| Posted by: | Raymond Havelock | |
| Date/Time: | 18/05/21 08:29:00 |
| Problem is a huge section of council tax paying residents do not have full and secure internet access. A significant proportion and they are effectively frozen out of all that goes on in their names. The govt survey assumes that if someone has an email address they are thus online. My Mother has an email address but she has no computer or online access. She pays her council tax but gets no communication or contact whatsoever, we have to do it on her behalf. But that's for vital things. Being able to be counted and allowed to input on issues is not possible. Nor is it possible for those who are able to afford broadband but don't have up to date hardware or operating systems. Letters seldom get replied to ( nor do emails come to that) and telephone contact is impossible. There should be a box to tick when council tax is due to opt for Keep Me Posted to allow those who are not able for whatever reason to use online means to be able to contact direct by phone and be contacted by post. When Alzheimers sufferers are told to do it online, you know something is failing. |