As its the season of goodwill I thought it best to warn everyone of the perils of using Oyster and assuming you are only paying the correct amount. Normally I have a season ticket, but as it finished last week and I have some holiday I decided to use pay as you go...put £30 on it on Sunday for 4 days travel - should be enough I thought....however by the time I had finished a busy days travel (zone 1-3) and started my journey this morning found that over £14 had been taken! Now I know that Oyster should only take up to the equivalent of a day travelcard (£8.60) - so I checked this when I arrived at Liverpool St station this morning and was told that I had not swiped out at the end of my homeward journey the previous night and been charged the princely sum of £6 (peak single jouney fare !!) for this. I can distinctly remember that the barrier I used to exit Ealing Broadway opened up when I presented my card, but also that the indicator light on the barrier remained red (not amber or green) so I can only presume that the barrier was faulty. I am sure I was one of over several hundred who used that one last night - making a nice Xmas bonus for someone! This morning - all the barriers were open to entry/exit. Inviting people to forget to swipe ?? Why is this done early morning / late evening ?? Definitely sharp practice in my book. On a very positive note - the ticket person at the station refunded me the fares over the total single day travelcard once I explained what I had done.

Entire Thread

Topic	Date Posted	Posted By
Oyster Daylight Robbery ?	21/12/10 08:15:00	Niall Connolly
Re:Oyster Daylight Robbery ?	21/12/10 09:00:00	Susan Kelly
Re:Re:Oyster Daylight Robbery ?	21/12/10 09:08:00	Niall Connolly
Re:Re:Re:Oyster Daylight Robbery ?	21/12/10 11:47:00	Gerald Cabb
Re:Re:Re:Re:Oyster Daylight Robbery ?	21/12/10 13:44:00	Niall Connolly
Re:Oyster Daylight Robbery ?	21/12/10 15:51:00	Ben Owen

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