HAS ANYONE HAD A BAD EXPERIENCE WITH OVO ENERGY?                                                                                         One of dozens of messages that I have sent to OVO since January 2023. This one was sent on 13-8-23. "I have had an 8 month nightmare with OVO. The Ombudsman upheld my complaint against them in May and I still haven't had an apology, compensation or a final bill." The reply I received on 17-8-23 was: "I have requested for these to be sent out via post, please allow 5-10 working days to receive the documents. Thanks, Nikkita." 22 days gone by and still no sign of the promised postal delivery. In the meantime OVO has authorised a debt collector to harass me for an alleged debt of £146 +£20 costs. I emailed the debt company with proof of the now 9 months of OVO incompetence and they put the matter on hold until they contacted OVO. Unbelievably I today had an email from the debt company who have been instructed by OVO: "Please continue to chase the debt." OVO is driving me crazy. Next Wednesday I am seeking legal advise with a view to taken legal action against OVO for the now 9 month nightmare and the stress caused by OVO's incompetence.

Entire Thread

Topic	Date Posted	Posted By
OVO Energy nightmare..	08/09/23 20:46:00	Neil Milkins
Re:OVO Energy nightmare..	09/09/23 06:16:00	Bettina Margaret Thwaite
Re:Re:OVO Energy nightmare..	09/09/23 08:06:00	Neil Milkins
Re:Re:OVO Energy nightmare..	09/09/23 10:46:00	Simon Bell
Re:Re:Re:OVO Energy nightmare..	11/09/23 20:33:00	Colin Goodman
Re:Re:Re:Re:OVO Energy nightmare..	13/09/23 17:28:00	Tricia Arbuthnot
Re:Re:Re:Re:Re:OVO Energy nightmare..	13/09/23 19:06:00	Tony Heath
Re:Re:Re:Re:Re:Re:OVO Energy nightmare..	14/09/23 13:00:00	Bettina Margaret Thwaite
Re:Re:Re:Re:Re:Re:Re:OVO Energy nightmare..	15/09/23 19:37:00	Neil Milkins
Re:Re:Re:Re:Re:Re:Re:Re:OVO Energy nightmare..	15/09/23 21:43:00	Philippa Bond

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