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Topic: OVO Energy nightmare..
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Posted by: Neil Milkins
Date/Time: 08/09/23 20:46:00

HAS ANYONE HAD A BAD EXPERIENCE WITH OVO ENERGY?                   
                                                                     One of dozens of messages that I have sent to OVO since January 2023. This one was sent on 13-8-23.
"I have had an 8 month nightmare with OVO. The Ombudsman upheld my complaint against them in May and I still haven't had an apology, compensation or a final bill."

The reply I received on 17-8-23 was: "I have requested for these to be sent out via post, please allow 5-10 working days to receive the documents.
Thanks,
Nikkita."

22 days gone by and still no sign of the promised postal delivery. In the meantime OVO has authorised a debt collector to harass me for an alleged debt of £146 +£20 costs. I emailed the debt company with proof of the now 9 months of OVO incompetence and they put the matter on hold until they contacted OVO. Unbelievably I today had an email from the debt company who have been instructed by OVO: "Please continue to chase the debt."

OVO is driving me crazy. Next Wednesday I am seeking legal advise with a view to taken legal action against OVO for the now 9 month nightmare and the stress caused by OVO's incompetence.


Entire Thread
TopicDate PostedPosted By
OVO Energy nightmare..08/09/23 20:46:00 Neil Milkins
   Re:OVO Energy nightmare..09/09/23 06:16:00 Bettina Margaret Thwaite
      Re:Re:OVO Energy nightmare..09/09/23 08:06:00 Neil Milkins
      Re:Re:OVO Energy nightmare..09/09/23 10:46:00 Simon Bell
         Re:Re:Re:OVO Energy nightmare..11/09/23 20:33:00 Colin Goodman
            Re:Re:Re:Re:OVO Energy nightmare..13/09/23 17:28:00 Tricia Arbuthnot
               Re:Re:Re:Re:Re:OVO Energy nightmare..13/09/23 19:06:00 Tony Heath
                  Re:Re:Re:Re:Re:Re:OVO Energy nightmare..14/09/23 13:00:00 Bettina Margaret Thwaite
                     Re:Re:Re:Re:Re:Re:Re:OVO Energy nightmare..15/09/23 19:37:00 Neil Milkins
                        Re:Re:Re:Re:Re:Re:Re:Re:OVO Energy nightmare..15/09/23 21:43:00 Philippa Bond

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