| Topic: | Re:Re:Re:Re:Re:Re:Re:Head of Legal Services refuses to pass Formal Complaint on | |
| Posted by: | Kieren A Wroblewski | |
| Date/Time: | 30/09/13 21:01:00 |
| The threat of court action, or the beginning of court action will galvanize the attention of council officers as they are seen in public and are accountable in public whereas ombudsman inquiries do not elicit the same extent of engagement as the complainant and the public do not get to see all the information that the council provides. |