“By their nature, planning applications do not always gain total support of everyone, but our process is transparent and operates to the highest ethical standards, with all interested parties invited to put forward their views for consideration. All complaints about planning, or any council services, are dealt with according to our robust complaints procedure and help us to improve the services we provide. Our records show that in the last year there has been a 44% decrease in the number of planning complaints, along with significant and consistent decline over the past few years.''
This quote was attributed to the Council Leader recently in an article on here. Is that right? It doesn't make sense. |