| Topic: | Re:Re:Re:Re:Re:Re:Re:Re:Refuse Collection | |
| Posted by: | Dennis Bailey | |
| Date/Time: | 26/12/18 23:46:00 |
| When you report a missed collection online you have to be quick. I had a four or five week period where my food bin wasn't collected. Each time i tried t6o report a missed collection it was rejected because they had reported that i had never left it out for them. After a few weeks i figured out that you stand at the window with the missed collection typed out and hit the report button the moment they miss the collection you get it posted before the bin collectors have reported you as not having left your bins out. That kick starts them sending you an email telling you off, You then reply with an email full of threats of enforcement action. That last step is important so don't miss it. You then get your bins emptied. The refuse department online reporting setup requires skulduggery mixed with perfect timing mixed with hobnailed boots. The problem is the online setup doesn't give you all the steps you need to follow, and some might think that the urine is being extracted, perish the thought. |