My daughter rented a flat for 18 months from this agency. Despite four people leaning the flat from top to bottom they are now claiming that it needs a professional clean and trying to charge £10 for a battery and £10 for a plastic ice tray (amongst other spurious things). My daughter experienced a nightmare with a neighbour who stalked her and her partner for weeks and Sargeants did little or nothing to resolve it - thank God the Police and Social services stepped in and they now have the cheek to try and charge over £400 to clean a spotlessly clean flat. Shame on them. They must be so desperate to have to stop to this level to obtain income |